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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Francisco Portillo

Francisco Portillo

July 7, 2026

5  out of  5
rating by Francisco Portillo
"Excelente servicio"
We responded:
"Thank you so much for the 5-stars, Francisco! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Gloria Ayala

July 6, 2026

5  out of  5
rating by Gloria Ayala
"Me gustó mucho el trato y muy amables recomendado"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Luis Yu’s Team! We deeply appreciate your kind words here in El Paso . "
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Gerardo Girard Zepeda

July 2, 2026

5  out of  5
rating by Gerardo Girard Zepeda
"Really nice and fast experience!! Shoutout to Johana who answered all my questions and guide me through to choose the right coverage for me."
We responded:
"Thank you for your kind review of State Farm Agent Luis Yu’s Team. We appreciate it!"
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Mike Gregory

June 30, 2026

5  out of  5
rating by Mike Gregory
"I had an outstanding experience at the Luis Yu State Farm office! From the first called I recieved to offer their services until today that I signed my car insurance policy, I was treated with professionalism, courtesy, and genuine care.

A special thank you to Monica for taking such great care of me throughout the entire process. She was incredibly knowledgeable, patient, and took the time to answer all of my questions, making sure I understood every option available. She made what could have been a stressful experience simple, smooth, and enjoyable.

It’s rare to find someone who truly goes above and beyond for their clients, and Monica did exactly that. Her excellent customer service, attention to detail, and friendly attitude made all the difference.

I highly recommend the Luis Yu State Farm office to anyone looking for honest, reliable insurance service. If you have the opportunity to work with Monica, you’re in excellent hands. Thank you for providing such an exceptional customer experience!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Luis Yu’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in El Paso ."
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Gilberto Zavala

June 19, 2026

5  out of  5
rating by Gilberto Zavala
"Excelente"
We responded:
"Gilberto, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Luis Yu’s Team is just a call or email away!"
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Andrea Quiroz

June 17, 2026

5  out of  5
rating by Andrea Quiroz
"Excelente atención y servicio
Muy buen equipo"
We responded:
"Andrea, thank you for your wonderful review of State Farm Agent Luis Yu’s Team!"
Profile photo of Rebeca Meraz Ramos

Rebeca Meraz Ramos

June 17, 2026

5  out of  5
rating by Rebeca Meraz Ramos
"Excelente servicio!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Luis Yu’s Team."
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Optimus Roofing and Construction Inc

June 17, 2026

5  out of  5
rating by Optimus Roofing and Construction Inc
"Great service. They explain step by step how to do everything on the app.
Highly recommended!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Valeria Reyes

June 17, 2026

5  out of  5
rating by Valeria Reyes
"Me encantó el servicio de cotizacion y servicio al cliente que me brindó Johana Chávez; rápido, claro y muchísimo más razonable que otras compañías. Resta decir que los escogí a ellos para asegurar mi propiedad de renta."
We responded:
"Thank you for your kind review of State Farm Agent Luis Yu’s Team. We appreciate it!"
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Marcela García

June 15, 2026

5  out of  5
rating by Marcela García
"Excellent customer service and a very smooth experience. The team was knowledgeable, responsive, and took the time to explain all my coverage options. Highly recommend!"
We responded:
"Marcela, thank you for your wonderful review of State Farm Agent Luis Yu’s Team!"
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Evelyn Marquez

June 12, 2026

5  out of  5
rating by Evelyn Marquez
"I had an excellent experience. Yamilet Gomez professional and knowledgeable from start to finish. She explained everything clearly and took the time to answer all of my questions. I will make sure to recommend them to anyone looking for good insurance and great service."
We responded:
"Thank you for the fantastic review, Evelyn! We are always here to help with your insurance needs here in El Paso . "
Profile photo of Omar Dominguez

Omar Dominguez

June 12, 2026

5  out of  5
rating by Omar Dominguez
"Excelente servicio, y excelentes precios !!"
We responded:
"Thanks for the five stars and kind words, Omar! I'm glad to hear our team was helpful and provided you with a high level of customer service. If there is anything else we can assist you with, please do not hesitate to reach out. - Luis "
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sergio valles

June 10, 2026

5  out of  5
rating by sergio valles
"Johana was great!
I saved over 100 when bundling home and auto."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Luis Yu’s Team. "
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Mabel Andrade

June 4, 2026

5  out of  5
rating by Mabel Andrade
"Omar me ayudo mucho con mi aseguranza,muy agradecida con el. Excelente servicio y muy paciente Gracias."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Luis Yu’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alonso Machado

June 4, 2026

5  out of  5
rating by Alonso Machado
"Muy buen servicio, recomendado y buenos precios"
We responded:
"Thank you so much for the 5-star rating, Alonso! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jose Felipe Manjarrez

June 3, 2026

5  out of  5
rating by Jose Felipe Manjarrez
"Excelente servicio y buen trato al cliente."
We responded:
"Thank you for the fantastic review, Jose! We are always here to help with your insurance needs here in El Paso . "
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MariaEstela Ordaz

May 29, 2026

5  out of  5
rating by MariaEstela Ordaz
"Excelente servicio, muy buena aseguranza"
We responded:
"Thanks so much for the amazing review, MariaEstela! We really appreciate your support here in El Paso . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Gustavo Torres

May 29, 2026

5  out of  5
rating by Gustavo Torres
"10/10"
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Alfredo Flores López

May 27, 2026

5  out of  5
rating by Alfredo Flores López
"Muy atentos y serviciales, tramite rapido."
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Saul Puentes

May 27, 2026

5  out of  5
rating by Saul Puentes
"Muy atentos y serviciales y el costo estuvo bueno"
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Mario Castillo

May 26, 2026

5  out of  5
rating by Mario Castillo
"Fast, professional, and courteous service. Elsa Porras, paid great attention to my coverage needs and offered the best advice and insurance products."
Profile photo of Mirna-Patricia Munoz-Ceniceros

Mirna-Patricia Munoz-Ceniceros

May 26, 2026

5  out of  5
rating by Mirna-Patricia Munoz-Ceniceros
"Gran atencion y eficiencia"
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Idelette Shunia

May 20, 2026

5  out of  5
rating by Idelette Shunia
"Excellent servicio Al Cliente,precio y siempre disponinles ayudar. Elsa siempre tiene la ayuda perfecta! Gracias!"
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Brian M

May 20, 2026

5  out of  5
rating by Brian M
"Johana was very helpful!"
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Jesus Ramirez

May 18, 2026

5  out of  5
rating by Jesus Ramirez
"Excelente servicio y atencion"
We responded:
"We appreciate your review, Jesus. We are so happy that you had such a wonderful experience with State Farm Agent Luis Yu’s Team here in El Paso ! "